Coronavirus Update


Tuesday 21 April 2020

Good afternoon all,

Please find the following information providing staff with an update on the COVID-19 pandemic.

Management and Operational Plan for People with Disability:

The Australian Government has released its ‘Management and Operational Plan for People with Disability’ (the Plan) in response to COVID-19. It is designed to support the objectives of the ‘Australian Health Sector Emergency Response Plan’.

PDF version:

Easy-read version:

The Plan aims to minimise COVID-19 and its effects among people with disability; inform people with disability, their families and support workers; support effective care and rehabilitation for people with disability who contract COVID-19; and to support people with disability to continue to have access to non-COVID health care during the pandemic.

Divided into two parts, the first section relates to management, focussing on the responsibilities of government, health and disability providers, workers, and people with disability, their families and carers. The second part relates to operations, outlining specific actions which could be taken to address a number of identified aims spanning three phases: preparedness, targeted action, and stand down and evaluation.

The Plan is a high-level document requiring further detail, particularly from state and territory governments. The disability sector peak body, National Disability Services (NDS) is requesting more information about what will be available, and how providers gain access to assistance, should a person they support have, or be suspected of having, COVID-19. This information is particularly critical for Supported Independent Living providers, like Mercy Connect, who may need urgent access to alternative accommodation.

We remain confident that our responses and overall approach to the COVID-19 pandemic continue to align with the Australian Government’s recommended practices and advisories.

As noted in my last staff update, whilst there are encouraging signs in overall infections rates across Australia, we must remain vigilant and ensure our infection control practices are maintained to the highest standard.

As always, my thanks to everyone for your continued efforts and support of our participants, and each other, during these challenging times.

Together we grow.

Trent Dean
Chief Executive Officer