Manager Support Services, Accommodation 

We have an exciting opportunity for an experienced Support Services Manager based at our head office in Thurgoona. Reporting to the Executive Leader Clinical Services, the successful applicant will be responsible for ensuring organisational service and financial sustainability in the context of the changing internal and external environment in which we operate.

Key responsibilities:

  • Leading, coaching and supporting teams to enable members to work within a person-centred framework
  • Providing operational business and financial support and advice to Team Leaders
  • Facilitating the development and implementation of business plans and budgets to meet Participant and SIL service goals and objectives
  • Assisting to build systems, practice and procedures to consolidate the Mercy Connect brand and service delivery
  • Proactively maintaining and reviewing the work environment and following organisation procedures to achieve a physically and emotionally safe team environment
  • Availability to be included on the on-call roster

Selection Criteria:

  • Demonstrated leadership qualities supporting a person-centred service within the disability or other relevant sector
  • Demonstrated understanding of service standards and their implementation and monitoring of effective performance of support services
  • High level of interpersonal skills with demonstrated ability to develop and maintain effective working relationships with all stakeholders
  • Highly developed oral and written communication and negotiation skills
  • Relevant tertiary qualifications desirable

The successful applicant will be required to undergo standard employment screening.
Applications must address the above selection criteria

Click here for the Position Description

Applications close: Friday 13 July, 2018

Enquiries and confidential applications with an accompanying resume should be directed via email to: careers@mercyconnect.org.au

Team Leader – Accommodation Services (Albury)

As a Team Leader within Accommodation Service, you will ensure the effective delivery of customer services by leading a team consistent with Mercy Connect values. The role contributes to the implementation of operational plans in the position’s areas of operation. The role is also responsible for the performance management and development of the Disability Support Workers.

Mercy Connect will provide you with opportunities for professional development and support, commencing with an induction program designed to give you the best possible start to a rewarding career within a values based organisation. In addition, there is the opportunity for attractive salary packaging options and employee well-being programs.

To be successful, you will need to demonstrate:

  • A working knowledge of human rights based approaches and the individual and community context of disability
  • Skills in the application of positive behaviour support and person centred active support
  • How you inspire, motivate, coach and provide training to staff
  • A pro-active and innovate approach to problem solving

In addition, you will need:

  • To be able to work across a range of hours/shifts, including weekends, public holidays and sleepovers;
  • A current drivers license;
  • Working with Children’s Check
  • First Aid Certificate

The successful applicant will be required to undergo standard employment screening.
Applications must address the above selection criteria

Click here for the Position Description

Applications close: Friday 13 July, 2018

Enquiries and confidential applications with an accompanying resume should be directed via email to: careers@mercyconnect.org.au

EXPERIENCED DISABILITY SUPPORT WORKERS 

Selection Criteria:

• Ability to provide service to people of all ages
• Experience in supporting people with behaviours of concerns and complex needs
• Ability/understanding of a range of communication styles.
• Excellent communication skills
• Proven ability to engage with clients
• Ability to work effectively as part of a team
• Committed and passionate and dynamic
• Availability to work weekends
• Availability to do sleepovers
• Current unrestricted drivers licence
• Current First Aid
• Current Working With Children’s Check (WWCC)
• Qualification in the disability field or working with youth would be an advantage.

The successful applicant will be required to undergo standard employment screening.
Applications must address the above selection criteria.

For a full Position Description go to: dsw-position-description

Enquiries and confidential applications with an accompanying resume should be directed via email to: careers@mercyconnect.org.au