Office Areas – Reduce the Risk


Friday 20 March 2020

Good morning all,

As we continue to plan, prepare and respond to the ongoing COVID-19 pandemic, staff are reminded that personal hygiene remains the most important way we can control COVID-19.

This requires that each of us wash our hands more often, in line with the ‘Catch it – Bin it – Kill it’ initiative; especially for those people who are experiencing any coughing and / or sneezing.

Each of our work spaces has surfaces and equipment which trap dirt, viruses and bacteria which can remain active for lengthy periods of time.

Without regular office cleaning, and good personal hygiene (e.g. antibacterial hand washing) there is an increased risk of surface germs being transferred to you, causing possible illness (e.g. gastroenteritis) and infections from Influenzae and COVID-19.

Therefore, in our office areas we kindly ask that you follow these simple practices:

  • High touch surfaces (e.g. counters, desks and tables) and objects (e.g. telephones, keyboards) must be wiped with disinfectant regularly;
  • The practice of sharing communal food and snacks in open spaces must cease (e.g. shared lolly jars; food stuffs left in kitchen areas for anyone to access);
  • Public access areas will require frequent cleaning and disinfecting.
  • There are adequate supplies of cleaning equipment; if more supplies are required please contact reception staff at our St John’s office (Thurgoona).

We continue to review and update our Infection Control Policy and procedures, in line with ongoing governmental health notifications, and will ensure that our staff have access to suitable personal protective equipment (PPE).

As the pandemic continues there may be further restrictions put in place, including the need to have individual office staff / teams working remotely from home. We have recently held a Business Continuity Planning meeting to ensure all our critical business functions (e.g rostering, payroll, ICT, etc) will be maintained over the coming months.

Whilst this remains a challenging time for our participants and staff, which will no doubt be causing varying levels of anxiety and stress, I know that each of us will continue to actively live the values of Mercy Connect.

Now is the time to openly demonstrate to our communities what Mercy Connect stands for, as we continue to support people in need to live fulfilled lives.

If you have any concerns or questions please contact us on 02 6043 3500.

Together we grow.

Trent Dean
Chief Executive Officer