Updated Policies & Procedures


The following policies and procedures have been reviewed and are now available on the Participant Administration Drive under Policies.

  • Code of Conduct Policy
  • Dignity of Risk and Duty of Care
  • Feedback and Complaints Policy
  • Fatigue Management Policy
  • Health & Wellbeing Policy
  • Infection Control Policy
  • Manual Handling Policy
  • Participant Illness Policy
  • Participant Illness Practice Instruction
  • Privacy and Confidentiality Policy
  • Rights Policy
  • Safeguarding Policy
  • Motor Vehicle Guideline
  • Positive Behaviour Support and Eliminating Restrictive Practices Policy
  • Eliminating Restrictive Practices Guideline
  • Positive Behaviour Support Guideline
  • Child Safety and Protection Policy
  • VOOHC Planning and Review Guideline
  • VOOHC Intake and Assessment Guideline
  • VOOHC Principles of Care Guideline
  • VOOHC Register Guideline
  • VOOHC Register Practice Instruction
  • Service Access

Training of these policies will be scheduled by Gavin Rowell, Learning & Development Manager.