Not sure where to start with the NDIS? Thinking about switching providers? Have questions about a specific service? Book a time and we'll have a real conversation — no jargon, no pressure. You can get started in five easy steps.
New to the NDIS?
We'll explain how the system works, what you're entitled to, and how to get started — in plain language.
Thinking of switching?
We'll give you an honest picture of what Mercy Connect offers and what switching actually involves.
Family or carer?
We'll walk you through what support looks like, how you stay involved, and what's available for you too.
Professional referral?
We'll connect you to our intake team and discuss the fastest pathway for your client.
"*" indicates required fields
Refer someone to Mercy Connect
Our intake team reviews every referral personally. For urgent referrals, we respond within 2–4 hours. For standard referrals, within 1 business day. You can get started in six easy steps.
"*" indicates required fields
Find the right support for your situation
Answer a few quick questions and we'll point you to the Mercy Connect services that best match your needs — no jargon, no pressure.
2-3 mins
to complete
4 questions
tailored to you
Instant results
with next steps
No sign-up required. We'll only ask for your contact details if you'd like us to follow up with you.
You'll be redirected to our Referral form
The Make a Referral form is designed for professional referrers. It includes participant details, funding information, documentation upload, and a dedicated intake team response.
That's completely okay — we can help you figure it out.
A lot of people come to us before they fully understand NDIS. You don't need to have it all sorted before you get in touch.
Speak with our team — we'll help you figure it out. Our team talks to people new to NDIS every day. A short conversation can save hours of confusing reading. No obligation, no commitment.