Support that fits your life. Not the other way around.
WHERE DO YOU START?
Find the right starting point.
Whether you’re new to the NDIS, considering switching providers, or referring a client — here’s where to start.
Not sure what you need?
Answer a few questions about your situation and goals, and we’ll recommend the services most likely to help. No jargon, no pressure.
Our services
Everything you need, all in one place
We offer a full range of NDIS-funded disability supports across regional NSW.
Our approach to support
Mercy Connect was founded on the belief that people with disability deserve to live full, connected, self-directed lives. That belief shapes everything we do — from how we roster staff to how we design our homes.
We’re not a large national operator. We’re a regional not-for-profit that has been part of this community for over 20 years. That closeness matters. The people we support are our neighbours — and that’s how we treat them.
Person-centred, always
Your goals, your preferences, and your pace drive everything we do. We design support around you — not the other way around.
Connected to community
We believe people with disability should be active, visible members of the community. Our services are designed to support that — not replace it.
Building independence
Our goal is always to build your capacity over time. Good support doesn’t create reliance — it creates confidence.
Continuous improvement
We actively research, seek feedback, and refine our practices. If something isn’t working for you, we want to know — and we’ll act on it.
Common questions about our services
