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Downloads and Policies

Downloads and Resources

Documents, policies, external links, and resources for participants, families, and professionals. Use the search and filters to find what you need.

Most used resources

  • External Link
    Policies
    Privacy Policy

    Visit link
  • PDF
    Policies
    Our Approach to Child Safety & Care

    Download
  • PDF
    Policies
    Easy Read: Feedback and Complaints Policy

    Download

All resources available

  • PDF
    Resources
    Participant Handbook

    Download
  • PDF
    Resources
    St John’s Cemetery – Customer Service Charter

    Download
  • PDF
    Annual Reports
    Mercy Connect Annual Report 2024

    Download
  • PDF
    Annual Reports
    Mercy Connect Annual Report 2023

    Download
  • PDF
    Annual Reports
    Mercy Connect Annual Report 2022

    Download
  • PDF
    Annual Reports
    Mercy Connect Annual Report 2021

    Download
  • PDF
    Annual Reports
    Mercy Connect Annual Report 2020

    Download
  • PDF
    Annual Reports
    Mercy Connect Annual Report 2019

    Download
  • External Link
    Annual Reports
    Mercy Connect – Annual Report 2024-2025

    Visit link
  • PDF
    Strategic Direction
    Strategic Plan 2024-2027 (Full)

    Download
  • PDF
    Strategic Direction
    Strategic Plan 2021- 2023

    Download
  • PDF
    Strategic Direction
    Strategic Priorities 2024-2027

    Download
  • PDF
    Resources
    WGEA Public Questionnaire

    Download
  • PDF
    Resources
    Statement of Commitment to the Safety and Wellbeing of Vulnerable People and Children

    Download
  • PDF
    Resources
    Position Statement : Voluntary Assisted Dying (VAD)

    Download
  • PDF
    Resources
    Planning for the future when you care for a person with disability

    Download
  • PDF
    Resources
    NDIS Pricing Arrangements and Price Limits 2026

    2025-26 v1.1

    Download
  • PDF
    Resources
    Workplace Profile Public Report

    Download
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