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Children’s Respite

Support for children and peace of mind for families

We’ll support your child to feel safe, have fun and build independence, while giving families time to recharge
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What we offer

What is Children’s Respite service?

Our Children’s Respite service provides a safe, supportive and engaging environment for children with disability to spend time away from their usual routine. Designed for both children and their families, our respite service offers opportunities to build confidence, develop new skills and enjoy meaningful activities, while giving parents and carers time to rest and recharge.

Every child is unique, and we tailor our supports to align with your child’s needs, interests and NDIS goals.
Engaging Activities
Children take part in fun, age-appropriate activities that encourage participation and enjoyment.
Social connection
Children have opportunities to interact with peers and build friendships through shared experiences.
Skill-building opportunities
Activities are designed to strengthen communication, independence and everyday life skills.
Skilled, supportive staff
Our experienced team provides consistent, compassionate support in a safe environment.
Flexible support options
Supports are tailored to suit your child’s routine, needs and preferences.
Safe and welcoming spaces
Children are supported in inclusive environments where they feel comfortable and valued.
WHY CHOOSE MERCY CONNECT

What makes our Day Program different?

We’re a regional not-for-profit that has been part of this community for over 20 years. The people in our Day Programs are our neighbours — and that closeness shapes everything about how we run these programs.

Participant-centred approach

Supports are tailored to each child’s goals, preferences and support needs. This ensures your child receives meaningful support aligned with their development and wellbeing.

Focus on independence

We encourage children to explore, try new things and build confidence in their abilities. Over time, this helps develop greater independence in everyday situations.

Strong community connection

Activities promote inclusion and connection within the local community. Children gain confidence engaging with others in real-life environments.

Experienced and caring team

Our staff are trained, qualified and committed to delivering high-quality support. We prioritise creating a safe and positive experience for every child.

Consistency and reliability

Families can rely on a dependable service that focuses on safety and continuity of care. This consistency builds trust and supports positive outcomes.

Support for the whole family

Respite provides valuable time for carers to rest and maintain balance. This helps strengthen the overall wellbeing of both the child and their support network.

Ready to explore flexible respite options for your child and your family?

Book a free 30-minute consultation with our team. We’ll take the time to understand your child’s needs, explore respite options, and answer your questions with no commitment required.
Book a free chat Call (02) 6043 3500
NDIS FUNDING

Is this in my NDIS plan?

Most people access our Children’s Respite services through their NDIS funding. Here’s what you need to know about the funding category, how to check your plan, and whether your plan management type affects access.

WHAT TO LOOK FOR IN YOUR PLAN

Respite / Short Term Accommodation (STA)

SUPPORT CATEGORY

Core Supports

BUDGET LINE

Core, Assistance with Daily Life

SUPPORT NUMBER

01 – XXXX

If your NDIS plan includes Core Supports, Assistance with Daily Life, you may be able to use this funding for Children’s Respite through Short Term Accommodation (STA).

You may have dedicated STA funding in your plan, or it may come from your flexible Core budget depending on your supports and goals.
Which plan management type do you have?

NDIS managed 
 (Agency managed)

Mercy Connect is a registered NDIS provider, you can use us with agency-managed funding.

Plan managed

Send your plan manager our details and they’ll handle the invoicing.

Self managed

Self-managed participants can use any provider. We’ll invoice you directly.

Not sure what type of plan management you have? Not sure if you have this in your plan? Check under ‘Core Supports’ in your NDIS plan or myplace portal. If it’s not there but you think it should be, speak to your LAC or Support Coordinator at your next plan review.

Don’t have this in your plan yet?

If Short Term Accommodation (STA), is not currently included in your NDIS plan, you can request it at your next plan review. Your Support Coordinator or LAC can help you explain why respite support is needed for both your child and your family.

If you are applying to the NDIS for the first time, you can discuss your need for respite support and the level of care provided at home during your access request and planning meeting so it can be considered in your plan.

Ask about this
WHERE WE OPERATE

Where is this service available — and who do I contact?

Our Respite services operate across two regions in regional NSW. Each region has a dedicated team you can speak with directly.

Albury-Wodonga

STREET ADDRESS

30 Bottlebrush St, Thurgoona NSW 2640

POSTAL ADDRESS

PO Box 440, Lavington NSW 2641

CONTACT TEAM

Respite, Transition and Youth

OFFICE HOURS

Mon–Fri · 9:00am–5:00pm

PHONE

(02) 6043 3500

EMAIL

enquiries@mercyconnect.org.au

Programs run weekdays across various community locations in Albury and Wodonga.

Book a consultation Call (02) 6043 3500

30 Bottlebrush St, Thurgoona NSW 2640

Common questions about Children’s Respite Services

Still have questions? Our team is happy to talk through anything before you commit to anything. No question is too small. Call us at (02) 6043 3500

For professionals

Referring a client to Mercy Connect?

We work closely with Support Coordinators, Allied Health professionals, LACs, and GPs across regional NSW. Our referral process is simple, fast, and responsive.
Make a referral

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Interested in Children’s Respite? Let’s talk.

Book a free 30-minute consultation with our team. We’ll answer your questions, explain what’s available in your area, and help you understand your NDIS funding options — all with no obligation.
Book a free consultation Call us — 02 6043 3500