Home About us
Volunteer with Us
VOLUNTEER PROGRAM

Be the difference in someone’s day

Join our community of volunteers in regional NSW and Victoria. Share your skills, your time, and your presence. Make a real difference in the lives of people with disability.
Volunteer now

Volunteering at Mercy Connect is more than giving your time

It’s about building real relationships with people who appreciate the company, the connection, and the shared experience. Our volunteers are a vital part of what makes Mercy Connect feel like a community, not just a service provider.
You bring your skills, your interests, and your personality. Our participants bring their stories, their gratitude, and their genuine desire to connect with people from all walks of life.
What our volunteers say
I started volunteering to fill some time after retiring. Two years later, these friendships are some of the most meaningful I have. I get far more than I give.
Margaret, 68
Social Companion volunteer · Albury-Wodonga · 2 years
I’m a chef by trade. Sharing that with participants in the Mercy Meals kitchen — watching their confidence grow — it’s honestly the highlight of my week.
David, 42
Mercy Meals volunteer · Albury-Wodonga · 1 year
I was nervous at first. I had no disability experience. But the team made it so easy, and the welcome I got from the participants on my first day — I was hooked.
Priya, 29
Community Activities volunteer · 8 months
WHAT YOU’LL DO

Sharing your skills, building lasting connections

Volunteering at Mercy Connect is about who you are, not what you know about disability. You bring your strengths, your passions, and your personality, and we match you to participants who’ll genuinely benefit from spending time with you.

Our volunteer program has a flexible, participant-centred approach. There’s no script. You show up, you connect, and you let the relationship develop naturally, with full guidance from our team along the way.

Catch up for coffee

Simply spending time with a participant — chatting, listening, being present.

Go for a walk

Community outings, local walks, parks, or just getting out of the house together.

Share a hobby or skill

Cooking, gardening, music, art, technology — whatever you love, share it.

Prepare and deliver meals

Help cook nutritious meals through our Mercy Meals and Meals on Wheels programs.

Help clean up the community

Volunteer alongside the Ecco Crew to clean up green spaces in Albury-Wodonga.

Attend events and activities

Help participants attend and enjoy community events, celebrations, and activities.

Teach or tutor something

Share a skill or subject you know well — from reading to technology to cooking.

Be a consistent companion

Some participants just need a reliable, friendly face. That alone changes lives.

Benefits

What you get out of it

Volunteering is reciprocal. Here’s what Mercy Connect provides every volunteer, because your experience matters too.

Training provided
Full induction training before you start, so you feel confident and prepared from day one.
Recognition
We celebrate and recognise our volunteers. Your contribution is never taken for granted.
Ongoing support
A dedicated Staff Member you can contact at any time. We’re here whenever you need us.
Personal growth
Gain new skills, experience, and perspective. Many volunteers say it’s changed how they see the world.
Milestone recognition
We acknowledge 1-year, 3-year, and 5-year volunteer milestones with recognition & thanks
Community connection
Join a dedicated community of volunteers and Mercy Connect staff who truly care.
Reference available
Long-term volunteers may request a formal reference letter for employment or study purposes.

What happens after you put your hand up

We’ve made the process simple and welcoming. Here’s what to expect from your expression of interest through to your first shift.

Submit your expression of interest

Fill in the short form below. It takes about 3 minutes. We ask about your interests, skills, and availability, so we can find the best match.

Friendly phone chat

Our volunteer coordinator will call you within 5 business days. It’s an informal conversation, no pressure, just getting to know you.

Role matching

We match you to the role and program that best suits your skills, schedule, and personality. We’ll walk you through what to expect.

Background checks

All volunteers complete a Police Check and Working With Children Check. We guide you through the process, it’s straightforward.

Induction and training

Before you start, you’ll receive full training on Mercy Connect’s approach, participant communication, and what’s expected of volunteers.

Your first shift

You’ll be introduced to your participants and team. A staff member is always nearby on your first few sessions until you feel fully settled.

Have questions?

See our volunteer FAQs below or call us on 02 6043 3500 and ask for the volunteer coordinator.

Apply now

Questions before you sign up?

These are the questions we get asked most often. If yours isn’t here, give us a call on 02 6043 3500.

Ready to get started?

Fill in the form to register your interest. There’s no commitment required, just a friendly conversation to see if volunteering at Mercy Connect is the right fit for you.

  • No prior disability experience needed
  • All training and checks are supported by our team
  • Flexible commitment, we work around your schedule
  • No pressure after expressing interest, just a conversation

"*" indicates required fields

About you

Experience and qualifications

WHICH VOLUNTEER ROLES INTERESTS YOU MOST? *
What skills, hobbies, or passions could you share? * Select all that apply.

Availability

Days Available * Select all that apply.
What time of day works best for you? * Select all that apply.
How much time can you commit per week? *
We value your privacy. Take a moment to check out our privacy policy to understand how we safeguard your information. By submitting, you consent to our Privacy Policy and Terms and Conditions.

Get involved

Other ways to help

Make a donation
Your donation supports our ‘Creating Safer Spaces’ initiative, creating safer, more accessible spaces for everyone.
Donate now
Volunteer with us
Share your time and skills with our participants. Whether it’s joining an activity, helping at events, or mentoring, we’d love your support.
Become a volunteer
Partner with us
Community organisations, local businesses, and allied health providers. Let’s explore how we can collaborate for better outcomes.
Explore partnerships