Find a home that’s right for you
Find your new home
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HOW WE WORK
Homes designed for real life
Mercy Connect homes are thoughtfully chosen and, where needed, adapted with the people who will live in them at the centre of every decision. We support people to live in genuine homes, within real communities, alongside neighbours and local connections.
Each home is unique. Some are vibrant and social, others offer a quieter, more relaxed environment. We take the time to understand each person, their preferences, goals and support needs, so we can thoughtfully match them with a home that is right for them.
At Mercy Connect, it’s never about filling vacancies. It’s about creating the right fit, building meaningful connections, and supporting each person to live a life that is fulfilling, connected and their own.
How placement works
Navigating the application process can be tricky. Our team at Mercy Connect is happy to guide you through what’s required, at no cost and with no obligation.
Enquire
Contact us or submit a referral. A member of our team will respond within 1 business day and arrange an initial conversation about your needs and what’s available.
Intake assessment
We complete a needs assessment to understand the right level of support, compatibility requirements, and preferences. This helps us match you to the right home and housemates.
Matching
We identify a suitable vacancy (or add you to the waitlist). We’ll share information about the home and potential housemates before any decisions are made.
Property viewing
You (and family if you wish) visit the home in person or via video. You meet the staff team and, where appropriate, current residents. No commitment at this stage.
Agreement & move-in
Once everyone agrees it’s the right match, we put the service agreement in place and arrange a move-in date. The support team starts with a detailed handover and getting-to-know-you period.
Not sure if SIL is right for you?
Book a free consultation and we’ll help you understand your options.
OUR MATCHING PROCESS
Finding the right home and the right housemates
Who you live with matters enormously. We take the matching process seriously and involve you and your support network at every step. You will never be placed in a home without your agreement.
To match you to the right home, we’ll ask for information including your support needs, daily routines, preferences, current goals, and relevant documentation. Our team will guide you through this.
Your Support Coordinator or LAC can assist with this process, and we’re happy to work with them directly if that’s easier.
Common questions about our homes
Ready to see a home?
You can book a viewing for any listed vacancy, or register your interest if nothing is available right now. We also offer video walkthroughs if you’re not local or prefer to start that way.
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