Flexible support & time away from home when you need it
What is Short Term Accommodation?
Short Term Accommodation (STA), also known as respite, provides temporary support and accommodation for people with disability when they need time away from their usual home environment.
Whether it is for a short break, a change of routine or to support your informal carers, STA gives you the opportunity to stay in a safe, supportive environment while continuing your daily activities and routines.
What makes our STA different?
Safe and supportive environment
We provide a secure and welcoming space where you can feel confident and supported. Your wellbeing and safety are always our priority.
Support for carers
STA provides a planned break for family members and carers. This helps them maintain their wellbeing and continue their support role.
Opportunities for social connection
If you choose a shared stay, you can connect with others and enjoy shared experiences. This can help build confidence and reduce isolation.
Participant-centred support
Supports are tailored to your individual needs, goals and preferences. This ensures your stay is meaningful, comfortable and aligned with your NDIS plan.
Continuation of daily routines
You continue to receive support with everyday activities such as meals and personal care. This consistency helps you feel comfortable and settled during your stay.
Reliable and experienced team
Our trained staff provide high-quality, consistent support. You can feel confident knowing you are supported by an experienced team.
Ready to explore flexible Short Term Accommodation options?
Is this in my NDIS plan?
WHAT TO LOOK FOR IN YOUR PLAN
SUPPORT CATEGORY
Core Supports
BUDGET LINE
Core, Assistance with Daily Life
SUPPORT NUMBER
01 – XXXX
You may have STA funding specifically included in your plan, or you may be able to use your flexible Core budget depending on your goals and support needs.
NDIS managed (Agency managed)
Mercy Connect is a registered NDIS provider, you can use us with agency-managed funding.
Plan managed
Send your plan manager our details and they’ll handle the invoicing.
Self managed
Self-managed participants can use any provider. We’ll invoice you directly.
Don’t have this in your plan yet?
If Short Term Accommodation (STA), is not currently included in your NDIS plan, you can request it at your next plan review. Your Support Coordinator or LAC can help you explain why respite support is needed.
If you are applying to the NDIS for the first time, you can discuss your need for respite support and the level of care provided at home during your access request and planning meeting so it can be considered in your plan.
Where is this service available and who do I contact?
Orange
STREET ADDRESS
Level 1 Suite 2, 196 Lords Place, Orange NSW 2800
POSTAL ADDRESS
Level 1 Suite 2, 196 Lords Place, Orange NSW 2800
CONTACT TEAM
Respite, Transition and Young person
OFFICE HOURS
Mon–Fri · 9:00am–5:00pm
PHONE
(02) 6043 3500
enquiries@mercyconnect.org.au
Programs run weekdays across various community locations in Albury and Wodonga.
Level 1 Suite 2, 196 Lords Place, Orange NSW 2800
Common questions about Short Term Accommodation
Referring a client to Mercy Connect?
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