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CAREERS AT MERCY CONNECT

Do work that
actually matters.

At Mercy Connect, you’re not filling a role, you’re helping people with disability live fuller, more connected lives. Every shift, every day. Join a values-driven team in regional NSW that genuinely cares.

Browse open positions

Vacancies across Albury-Wodonga and Central West NSW. Updated regularly.

  • Casual
    Caretaker and Welfare Officer
    Location
    Wagga Wagga
    Department
    Operations
    Closes 31 July 2026
    Apply now
  • Casual
    Behaviour Support Practitioner
    Location
    Central West
    Department
    Clinical Services
    Closes 31 July 2026
    Apply now
  • Casual
    Closes 31 July 2026
    Apply now

CAN’T FIND THE RIGHT ROLE?

Send us your resume anyway

If you’re interested in working at Mercy Connect but nothing’s the right fit right now, we’d still love to hear from you. We’ll keep your details on file and reach out when a relevant role opens up.

WORKING HERE

A place where your
work has real meaning

Mercy Connect is a not-for-profit disability support provider grounded in the values of the Sisters of Mercy: Compassion, Hospitality, Respect, Innovation, Teamwork and Accountability. These aren’t just words, they shape how we work, how we treat each other, and how we show up for the people we support.

We’re a regional organisation. That means you’ll see the difference your work makes, in real people’s lives, in the community you live in. Our team is close-knit, genuinely caring, and invested in each other’s growth.

Our values

Compassion
Supporting and listening with kindness and understanding
Hospitality
Welcoming each other with openness and a smile
Respect
Accepting and treating each other with integrity
Innovation
Seeing opportunities and creating new solutions
Teamwork
Working together safely with a shared view of success
Accountability
Choosing courage and taking ownership of our actions

LIFE AT MERCY CONNECT

Our team is made up of people who chose this work deliberately

We’re a regional organisation spanning from Albury-Wodonga to Central West NSW. That means the people you support are your community, the people you see at the shops on a Saturday. That closeness makes the work feel different. You don’t have to imagine whether what you do matters. You see it.

Our team is made up of people who chose this work deliberately. Not because it was the most obvious path, but because they wanted to do something that meant something. We look out for each other. We hold each other to a high standard. We celebrate the wins, and we show up when things are hard.

It won’t always be easy, the NDIS sector is real work, and some days are challenging. But if you’re looking for a team that has your back, an organisation that lives its values rather than just listing them, and work you’ll be proud of at the end of every day, Mercy Connect is the right fit for you.

BENEFITS

What’s in it for you

Numbers tell part of the story. Behind every one of these is a participant living a more connected, meaningful life.

Fitness Passport
Your Fitness Passport gives you and your family access to a wide network of gyms, pools, and fitness facilities across Australia, with no lock-in contracts and the flexibility to use it as often as you like.
Employee Assistance Program
Employee Assistance Program (Sonder) Access 24/7 wellbeing support through Sonder, offering safety, medical and mental health assistance for you and your immediate family whenever you need it.
Salary Packaging
As a not-for-profit organisation, you can access salary packaging options, helping reduce your taxable income and increase your take-home pay.
Employee Recognition
We celebrate team members who live our values and recognise long-term service milestones at 5, 10, 15, and 20 years. Our annual Mercy Day Award honours those who are a shining light in our community.
Learning & Development
You will receive comprehensive training before you begin, along with ongoing development opportunities to build your skills and grow your career with us.
Regent Cinemas Partnership
Enjoy discounted movie tickets through our partnership with Regent Cinemas, a great way to relax and unwind with family and friends.

What to expect when you apply

We believe in being transparent about our hiring process so you can prepare properly and know where you stand at every stage.

Find a role

Browse our vacancies and filter by department, location, or type. If nothing fits right now, send us your resume and we’ll keep you in mind.

Apply online

Submit your application via our online form. Include your resume and a short cover letter telling us why Mercy Connect and what you’d bring to the role.

We review and respond

We review every application personally. If you’re progressing, you’ll hear from us within 5–7 days after applications close for an initial phone screen.

Interview

A values-based interview with the hiring manager, usually 45–60 minutes. We want to understand who you are, not just what you’ve done.

Checks and onboarding

Successful candidates complete an NDIS Worker Screening Check and any relevant pre-employment requirements before a start date is confirmed.

Welcome to the team

A structured induction and training program gets you started properly. You’ll meet your team, understand your role, and be ready to make a real difference.

Tip from our hiring team

We take a values-based approach to interviews. Think about real moments from your life, not just your work history, where you have shown compassion, respect, and accountability.

Questions before you apply?

These are the things candidates ask us most. If your question isn’t here, email careers@mercyconnect.org.au and we’ll get back to you.

Ready to make a difference?

Join a team that shows up, for participants, for each other, and for the community we all call home.