Benefits of Working at Mercy Connect

Being part of the Mercy Connect family means employees have a range of benefits available to them
Flexible work arrangements

At Mercy Connect, we are mindful that employees need a balanced home / work lifestyle. Being a leading disability provider, work hours are not ‘nine-to-five’.

Our Support Workers work a range of shifts that vary in hours. This offers a flexible work arrangement.

Employee Assistance Program

Our Employee Assistance Program offers our employees professional, independent and confidential counselling and support for themselves and their immediate family.

This is just one of the ways that we recognise the importance of our employees’ wellbeing. Staff can come to work each day feeling safe and supported.

Salary Packaging

As a not-for-profit organisation, our employees have the opportunity to access salary packaging.  Through salary packaging, staff can pay for everyday expenses before income tax is calculated, meaning that they pay less tax and have more money to spend.

Employee Recognition

We celebrate and recognise the great work our employees do. Staff members who represent and showcase our organisational values of Compassion, Hospitality, Respect, Innovation, Teamwork and Accountability are rewarded.

We also recognise employees who have dedicated 10, 15 and 20 years of service to our organisation.

We also have the ‘Mercy Day Award’ which is presented to employees who are a shining light to us all. “We should be shining lamps giving light to all around us” – Venerable Catherine McAuley

Learning and Development Opportunities

At Mercy Connect, we have an extensive training program. We invest in the learning and development of all employees so they have the skills and knowledge prior to working with our participants, and the standard remains high with our regular refresher courses.

Our learning and development opportunities provide employees with the chance to work on their professional development which can lead to growth and career pathways within the organisation.


Employee App

The Mercy Connect Employee App enables us to better connect and communicate with our employees across all locations.

We can share the latest internal and industry news, see what events are happening, find a contact within the organisation and link to other important areas, such as the online rostering and online learning systems.