For Participants

People who have met the National Disability Insurance Scheme (NDIS) requirements are called participants. Participants receive funding for support and an individualised plan.

If you want to join the NDIS, you need to meet the access requirements. The requirements can be found on the NDIS website by clicking here. 

What will the NDIA do to help you transition to the NDIS?

The NDIA (National Disability Insurance Agency) will refer and link you to mainstream and community supports in your launch area. They will focus on helping you understand how the NDIS works, what services and support are available and build resources to help improve your participation and inclusion.

Your NDIS Local Area Coordinators can also help with information, linkage and referral activities, including:

  • Actively working with you and members of the community, your carers and your family members to assist you to build our community connections.
  • Helping you optimise how you work with the NDIA.
  • Helping you identify and access support, and;
  • Providing feedback on any barriers or ongoing issues you face with receiving services and supports, to strengthen and address gaps in these.

What help can I get with the NDIS?

The NDIS understands that everyone’s needs, preferences and aspirations are different. They provide a range of personalised and individualised services and support to help people with disability, their families and carers connect with their community and live a meaningful life.

For more information on the services and supports the NDIS offer, visit their website.

What are reasonable and necessary supports?

A participant’s reasonable and necessary supports take into account any informal supports already available to the individual, as well as formal supports. Reasonable and necessary supports are funded by the NDIS in a range of areas. These supports will help participants to:

  • Pursue their goals, objectives and aspirations.
  • Increase their independence.
  • Increase social and economic participation, and;
  • Develop their capacity to actively take part in the community.

When the NDIA makes decisions about which supports would be reasonable and necessary for a participant, they refer to the particular operational guideline that relates to each specific support.

The types of supports that the NDIS may fund for participants include:

  • Daily personal activities.
  • Transport to enable participation in community, social, economic and daily life activities.
  • Therapeutic supports including behaviour support.
  • Mobility equipment.

To see more supports that are funded or not funded by the NDIS, visit the participant page on the NDIS website.  

Who can I contact for more information?

Please get in touch with us by calling 02 6043 3500 or emailing us at to speak with our team today.

You can also get in touch directly with the National Disability Insurance Agency (NDIA) by calling 1800 800 110 or by visiting the NDIS website.