Mercy Connect has the exciting opportunity for an energetic Finance Manager who is accountable for overseeing all accounting activities and responsibilities for Mercy Connect in accordance with the principles of sound financial management and good governance.
Reporting to the Chief Financial Officer (CFO), the Finance Manager is responsible for the effective operation of the Finance Support and NDIS Specialist teams, including ensuring all members work effectively as a team. As a leader in the organisation, the Finance Manager works closely with other internal and external stakeholders to implement Mercy Connect’s strategic goals in line with organisational values. Other key priorities include:
- Contributing to the achievement of Mercy Connect’s strategic goals by enablingeffective decision making through the provision of high standard, compliant and timely financial processing and reporting;
- Creating an empowered team through instruction and mentoring to ensure team members have role clarity, supportive working relationships and are accountable for their performance and behaviours.Managing and leading the team in a supportive and collaborative way; and
- Managing financial risk as the business executes on its strategies and initiatives as well as maintaining strong internal controls environment and financial reporting processes.
About You
The successful candidate will demonstrate the following key selection critera:
- Relevant tertiary qualifications, CA or CPA preferred.
- Exemplary interpersonal and team management skills.
- Demonstrated project and system development and management ability.
- Highly developed oral and written communication, negotiation and interpersonal skills
To Apply
The successful applicant must address all the requirements of the key selection criteria and undergo standard employment screening, including:
- NDIS Worker Clearance
- NDIS Worker Orientation
- Current NSW WWCC
- Current driver’s licence
- Compliance with Mercy Connect’s COVID-19 Vaccination Policy (3 doses)
Please note only shortlisted applicants will be contacted.
For a copy of the Position Description, please click here.
Applications can be sent to careers@mercyconnect.org.au
Applications close on Friday 2 June 2023.
Located in Orange, NSW, the Operations Manager contributes to the execution of Mercy Connect’s strategic plan by effectively running the daily frontline operations in the Central West region. The role is responsible for the delivery of high-quality person-centred services for participants in their homes and out in the community, and which are aligned to NDIS goals and compliant with the NDIS Practice Standards.
Other key priorities of the role include:
- Minimising risk by contributing to the review and implementation of organisational quality and safeguarding systems, processes and procedures;
- Creating an empowered team through instruction and mentoring to ensure team members have role clarity, supportive working relationships and are accountable for their performance and behaviours; and
- Effectively managing assets, properties and the environment to create a safe space for staff, participants and others.
About You
To be successful in this role you must address the following selection criteria:
- Demonstrated values-led leadership capability to support teams through a changing environment.
- Proven experience in an operational management in a similar environment.
- Ability to coach staff to deliver positive outcomes for both staff and participants.
- The capability to use various systems (e.g., Rostering, Client Management) and understanding of how they apply these to NDIS plans and relevant Awards.
- Excellent verbal and written communication skills
- Well-developed organisations skills including attention to detail.
You will also have:
- Qualification in Social Services, Community Services, Management (or other relevant course or equivalent experience)
- NDIS Worker Clearance
- NDIS Worker Orientation
- Current NSW WWCC
- First Aid and CPR
- Current driver’s licence
- Compliance with Mercy Connect’s COVID-19 Vaccination Policy (3 doses)
Mercy Connect is committed to the safety of children and vulnerable people. We have zero tolerance of abuse towards children and people with a disability. Our robust human resources, recruitment and vetting practices are strictly adhered to during the application and interviewing process. Applicants should be aware that we carry out working with children, police records, reference and other probity checks (as we see fit) to ensure that we are recruiting the right people.
To Apply:
The successful applicant must provide a resume and address all the requirements of the Key Priorities in writing as outlined in the Position Description. They will also be required to undergo standard employment screening.
- For a copy of the Position Description, please click here.
- Applications can be sent to careers@mercyconnect.org.au
- Applications close 5pm on Friday 2 June 2023
The Role
The role of Team Leader is to support Operational Management by providing high quality services in accordance with approved plans, policies and procedures which safeguard the health, safety and wellbeing of others.
Team Leaders ensure the effective delivery of customer services by leading a team consistent with Mercy Connect values. The role is also responsible for the performance management and development of the team members.
About You
To be successful in this role you must address the following selection criteria:
- Demonstrate your commitment to the Mercy Connect Values.
- Proven ability to apply person-centred active support.
- Proven ability to accurately complete all participant documentation in a timely manner.
- Ability to review and implement skill development plans.
- Ability to coach staff to deliver positive outcomes for participant.
- Solution focused and strong problem-solving skills.
- Good level of computer literacy.
- Well-developed organisations skills including attention to detail.
You will also have:
- Certificate IV in Disability or related discipline (or willingness to complete)
Other requirements:
- NDIS Worker Clearance
- NDIS Worker Orientation Module Certificate
- Current WWCC for both NSW
- Current driver’s licence
- Compliance with Mercy Connect’s COVID-19 Vaccination Policy (3 doses)
Mercy Connect is committed to the safety of children and vulnerable people. We have zero tolerance of abuse towards children and people with a disability. Our robust human resources, recruitment and vetting practices are strictly adhered to during the application and interviewing process. Applicants should be aware that we carry out working with children, police records, reference and other probity checks (as we see fit) to ensure that we are recruiting the right people.
To Apply:
The successful applicant must provide a resume and address all the requirements of the Key Priorities in writing as outlined in the Position Description. They will also be required to undergo standard employment screening.
- For a copy of the Position Description, please click here.
- Applications can be sent to careers@mercyconnect.org.au
- Applications close 5pm on Friday 26 May 2023.
As the Quality and Compliance Officer you will have exceptional and professional communication skills, are highly motivated and have experience and knowledge of compliance in NDIS and/or Child Safety.
Key Selection criteria:
- Strong understanding of NDIS and compliance requirements and ideally have 2-years minimum experience in a similar quality assurance role.
- Experience in design and implementation of audit programs.
- Knowledge of quality assurance and risk management frameworks.
- Ability to collect, analyse and present data in a range of meaningful ways.
- Superior communication and stakeholder management skills (written and verbal) to drive productive interactions and influence change with staff, management, and Board.
- Strong competency in using data and technology systems (including Microsoft Office Suite).
- Well-developed organisational skills including attention to detail, accurate and timely processing, and reporting.
- High level of integrity and ability to maintain confidentiality.
- Adaptability and flexibility to support shifting business priorities as required.
- Experience in preparing high level verbal and written reports for senior management and Committees.
- Demonstrated excellent stakeholder management skills, including a proven ability to influence, manage and implement change.
- Ability to take initiative and undertake projects with minimal supervision.
The successful applicant must address the key selection criteria and undergo standard employment screening.
Benefits of working with us:
- Optional salary packaging up (up to $15,999 per annum)
- Ongoing training and development opportunities
- An exceptionally friendly work environment working alongside dedicated and passionate team members all wanting to make a difference in our community.
- Access to employee assistance program
- Monthly supervision and support and development activities
How to apply
If this sounds like you and you have a passion for supporting best practice supports and services to participants, then we encourage you to apply.
Please click here for a copy of the Position Description.
Should you require further clarification on the role please contact Kate Henderson on 02 60 610 411
Applications quoting job reference: IACO_23 can be sent to careers@mercyconnect.org.au
Applications close on 7th June 2023. Please note only shortlisted applicants will be contacted.
Reporting to the Learning and Development Manager, this role is responsible for being an integral part of a dynamic team who design and deliver training programs which enhance the learning experience of Mercy Connect employees. A key priority of this position is to provide high quality and engaging training and assessment programs that addresses the needs of both staff and the participants we serve, and which also meets organisational and industry, policies, procedures and compliance requirements.
The Workplace Trainer and Assessor will also provide administration and other support to the Learning and Development (L&D) and People and Culture teams and assist with recruitment and retention strategies by creating a positive onboarding experience for new staff. While this role is primarily based at our corporate office in Thurgoona, travel to our various Mercy Connect regional locations is a requirement of this position.
About You
You will have proven ability to present to groups in a clear, concise and engaging manner. While not essential, ideally you will have first-hand experience of working in the social services or health sector. You will however have proven ability to coach and support teams in a values based organisation and enjoy working in a fast-paced and dynamic service delivery environment.
You will also have:
- Relevant qualifications in Disability, Individual Support or other relevant discipline.
- Certificate IV in Training and Assessment, or willing to obtain.
- A minimum of 2 years’ experience in social services or health related field will be highly regarded, but not essential.
- Excellent written and verbal communication skills.
- Proven ability to successfully role model, coach and train teams.
- Capability to manage time and find efficiencies in order to maximise team outputs in a time-limited service environment.
Other requirements:
- NDIS Worker Screening Clearance.
- NDIS Worker Orientation Module Certificate.
- Current WWCC for both NSW and Vic.
- Current driver’s licence.
- Compliance with Mercy Connect’s COVID-19 Vaccination Policy (3 doses).
Mercy Connect is committed to the safety of children and vulnerable people. We have zero tolerance of abuse towards children and people with a disability. Our robust human resources, recruitment and vetting practices are strictly adhered to during the application and interviewing process. Applicants should be aware that we carry out working with children, police records, reference and other probity checks (as we see fit) to ensure that we are recruiting the right people.
To Apply:
The successful applicant must provide a resume and address all the requirements of the key priorities in writing as outlined in the Position Description. They will also be required to undergo standard employment screening.
- For a copy of the Position Description, please click here.
- Applications can be sent to careers@mercyconnect.org.au
- Applications close on Friday 19 May 2023.
Reporting to the Executive Leader Clinical Services, the Behaviour Support Team Leader is responsible for providing leadership and mentoring to Mercy Connect’s Specialist Behaviour Support team. The Team Leader also has responsibility for all components of Behaviour Support delivery including carrying a client caseload.
The role must ensure behaviour support is delivered to participants according to best practice and within the scope of each person’s plan. The team leader will work with the team to meet output targets whilst ensuring best practice and excellent stakeholder relationships.
About You:
You will be an experienced leader who has the proven ability to manage a high performing team in a challenging service environment in a values based organisation. You must have explicit knowledge of Positive Behaviour Support Principles including Functional Behaviour Assessments, development of Behaviour Support Plans and relevant implementation processes. Additionally, you will have demonstrated understanding of current best practice positive behaviour support and complex behaviours.
You will also have:
- Tertiary qualifications in Psychology, Speech Pathology, Social or Behavioural Sciences or other relevant discipline.
- A minimum of 3 years’ experience in behaviour support programming with people with intellectual disability, brain injury and/or learning difficulties.
- Minimum registration as an Advanced Practitioner with the NDIS Commission.
- Excellent written and verbal communication skills.
- Proven ability to successfully role model and train staff to apply behaviour change / management techniques.
- Capability to manage time and find efficiencies in order to maximise team outputs in a time-limited service environment.
Other requirements:
- NDIS Worker Clearance
- NDIS Worker Orientation Module Certificate
- Current WWCC for both NSW and Vic
- Current driver’s licence
- Compliance with Mercy Connect’s COVID-19 Vaccination Policy (3 doses)
Mercy Connect is committed to the safety of children and vulnerable people. We have zero tolerance of abuse towards children and people with a disability. Our robust human resources, recruitment and vetting practices are strictly adhered to during the application and interviewing process. Applicants should be aware that we carry out working with children, police records, reference and other probity checks (as we see fit) to ensure that we are recruiting the right people.
To Apply:
The successful applicant must provide a resume and address all the requirements of the key priorities in writing as outlined in the Position Description. They will also be required to undergo standard employment screening.
- For a copy of the Position Description, please click here.
- Applications can be sent to careers@mercyconnect.org.au
- Applications close on Friday 10 March 2023.
Position Description:
This position involves assisting people with daily living tasks, and
community inclusion and participation activities. Tasks are undertaken in
the context of supporting the person to maintain their wellbeing, explore
opportunities and work towards agreed outcomes that are important to, and
for, the person.
Selection Criteria:
- Commitment to individual rights and aspirations
- Commitment to quality service delivery
- Ability/understanding of a range of communication styles
- Excellent communication skills (verbal and written)
- Proven ability to engage with participants
- Ability to work effectively as part of a team
- Availability to work rotating roster, weekdays, weekends / sleepovers / active shifts and split shifts (Mandatory)
- Current Australian drivers licence
- Current First Aid Certificate or willingness to attain one
- Current NDIS Worker Check (Mandatory before commencement)
- Working with Children’s check or willingness to attain one
- Ability to pass employment probity checks
- Qualification in the disability field or working with youth would be an advantage
- Basic IT skills
- Smart Phone
- COVID-19 Vaccination certificate (Mandatory)
Click here to view full position description.
If you would like to apply please send your resume to careers@mercyconnect.org.au
The successful applicant will be required to undergo standard employment screening.
Mercy Connect Limited requires Support Workers in Orange and Cowra to provide accommodation and day program support to adults with a disability. Day Program hours requires availability during school hours. These are casual positions with a view to permanency in the future. Successful applicants will meet the following selection criteria:
- Experience or willingness in supporting people with complex needs and who may demonstrate challenging behaviours
- Commitment to individual rights and aspirations
- Commitment to quality service delivery with compassion and respect
- Ability/understanding of a range of communication styles
- Excellent communication skills
- Proven ability to engage with participants
- Ability to work effectively as part of a team
- Availability to work weekends / sleepovers / broken shifts
- Current drivers licence
- Current First Aid Certificate or willingness to attain one
- Current Working With Children’s Check (WWCC) or willingness to attain one
- NDIS Worker Screening Check
- Fully COVID-19 Vaccinated evidence required
- Completed NDIS Worker Orientation Module
- Qualification in the disability field or working with youth would be an advantage.
Social, Community, Home Care and Disability Services Industry Award 2010 – Level 2
The successful applicant must address all the requirements of the key selection criteria and undergo standard employment screening.
Please click here to view Position documentation.
Applications, quoting job reference: DSWO_2021 can be sent to careers@mercyconnect.org.au
Please note only shortlisted applicants will be contacted.